Frequently Asked Questions and Contact Information
Frequently Asked Questions and Contact Information
Monday - Friday, 8am - 5pm CST
Email Donor Services
- + What is InterVarsity?
InterVarsity is a vibrant campus ministry that starts and grows witnessing communities of students and faculty. We believe that God has called us to reach every affinity group (what we call a corner) of every campus. For over 80 years, InterVarsity has had a vital presence on hundreds of college campuses, courageously proclaiming Jesus as Lord and Savior, engaging in discipleship through Scripture, and loving people of every ethnicity and culture. To learn more, go to: https://give.intervarsity.org/about-intervarsity
- + What is InterVarsity's Financial Accountability?
InterVarsity/USA maintains the highest standards of financial integrity in all our business dealings. It is our pledge to you to maintain the highest ethical standards of financial accountability and reporting consistent with responsible Christian faith and practice. To maintain your trust and support, an independent audit of our financial records is conducted annually. A free copy of that audit is available here or by writing to: InterVarsity Christian Fellowship/USA, Financial Services, PO Box 7895, Madison, WI 53707-7895.
- + Is InterVarsity a tax-exempt organization?
Yes, InterVarsity is a tax-exempt nonprofit organization under 501(c)(3) of the IRS Code. InterVarsity is also classified as a public charity. InterVarsity is qualified to receive tax-deductible bequests, devises, transfers, or gifts under Section 2055, 2106, or 2522 of the Code, and all donations to InterVarsity are tax deductible under section 170 of the Code. InterVarsity has complete discretion and control over the use of donated funds.
- + What is the most cost-effective method for donating to InterVarsity?
The most cost-effective method to use is an electronic check (EFT), for either a one-time gift or a reoccurring monthly gift. InterVarsity does not pay any extra fees for this service and administrative costs are very low.
- + To whom do I make a check payable?
In order to comply with IRS regulations and for donations to be eligible for tax deductibility, all donations must be made payable to InterVarsity Christian Fellowship/USA or simply to InterVarsity. Checks made payable to staff or students will be returned for proper completion.
- + Can I mail in a donation?
Yes, you can mail in a donation at any time. Please include this printable form so that all necessary information is included. InterVarsity's address is P.O. Box 7895, Madison, WI 53707-7895.
- + Are there extra fees if I donate using my credit or debit card?
Credit cards and debit cards charge InterVarsity approximately 2.5% for each donation they process. This fee is deducted from the account you designate. You can choose to cover this fee when giving a donation.
- + I give through online banking or bill pay. How do I update my donation?
You should make the changes on your bank’s website or contact them directly to make changes.
If you want to lower InterVarsity's administrative effort to process your gifts, we recommend changing your giving method to electronic checks via our website. To discontinue scheduled bill pay that you've set up through your own bank, please contact your bank.
- + How do I transfer shares of stock to InterVarsity?
Click here for more information on giving appreciated stocks and securities.
- + How do I donate anonymously?
After selecting the fund to which you want to donate, a Make this gift anonymous checkbox appears below the amount. Checking this box prevents your name and contact information from being given to the staff responsible for the designation or to any other InterVarsity personnel. Your donation remains tax deductible and a receipt will be sent to you.
- + Will I get a receipt?
A tax-deductible receipt is sent for each donation we receive. If you give online you will receive your receipt by email, unless you request otherwise from InterVarsity's Donor Services. If you receive a paper receipt, you may use the bottom portion to send in another gift.
- + How can I get a receipt for my last gift, including my year-to-date total?
Receipts are issued within a few business days of the donation. You may view and print your giving summary for the current year or the previous year by logging in and visiting your Donation History page. If you need a previous receipt re-issued, you may request it from Donation Services.
- + Why did I stop receiving receipts?
Receipts are issued for each donation. If no further donations are made, no further receipts are issued. We do not send reminders. If you give online and receive receipts via email, please check your junk mail or deleted mail folder.
To increase the deliverability of confirmations, receipts and related correspondence via email, please add firstname.lastname@example.org and email@example.com to your spam or junk mail safe senders list.
If you receive paper receipts, please let us know if one appears to have been lost in the mail. You may contact Donation Services by email or toll free at (866) 734-4823 and request the re-issue of a duplicate receipt.
- + Can my donation be refunded?
According to IRS guidelines, InterVarsity Christian Fellowship/USA must maintain sole control and discretion over the use of the funds once a tax-deductible receipt is issued. Tax deductible gifts are non-refundable. In the event that changes occur in InterVarsity, with our ministry staff, ministries or projects, all tax-deductible gifts remain non-refundable and will be used for similar ministry purposes.
LOGIN & ACCOUNT
- + How do I update my contact information?
Whenever you're logged into this and other InterVarsity websites, you'll see "logout" in the upper right corner of your screen that lets you access your InterVarsity profile. There you can update individual, account and contact information, but also your academic and InterVarsity chapter involvement.
- + How do I change my password, username or email for my account?
You can change your password, username and/or the email address associated with your account by clicking this edit username/password/email link.
- + How do I set up an account after donating as a guest without an account/not being logged in?
To set up an account select the “Log In” button in the upper right corner of the page. You should receive a popup box to prompt you to login. Enter the email address you used to give your donation. Select the "Forgot Password" link under the password box. Select “Continue” and check your email for instructions on setting up your password. Select the link in the email to confirm you want to set reset your password. This will take you to the page to set your password. If you need assistance, please contact Donor Services at 1-866-734-4823 between 8am-5pm central time.
- + How do I find out how much the staff member I support needs to raise?
Each staff’s ministry budget is set by the team in which they work. The staff or their director can provide you with this information.
- + If more is received than budgeted, what happens to funding I gave?
Each staff director has control over the funds that are received for their teams. If a staff account has an surplus, their supervisor is responsible to decide how best to use those funds, typically it is reserved for future ministry expenses.
- + What happens to my donations when a staff leaves employment with InterVarsity?
You should receive a note from the staff you support informing you of their plans to leave employment with InterVarsity and provide you future giving options. The staff member may also inform you of other staff or ministries that would benefit from your continued support. You can adjust your giving, once logged in, on your partnership page. InterVarsity will contact you with further information and/or giving options as well.
MANAGING RECURRING GIFTS
- + How can I change my recurring gifts?
You can adjust your giving designations, amounts, and schedules by logging in and visiting My Partnership.
- + When will my donation be withdrawn from my bank account?
One-time gifts from bank accounts (electronic check, EFT) are transferred within a couple of business days. For recurring gifts from bank accounts, you can choose from a variety of withdrawal schedules. When the selected date falls on a weekend or a US Federal holiday, the withdrawal occurs on the next business day.
- + How do I update the credit card or bank account information on file?
You can update your giving methods by logging in and visiting Payment Methods.
- + Can I view the donations I have made previously?
Login and select Donation History page to view a list of your gifts this year and the three previous years.
PRIVACY & SECURITY
- + Do you give, rent or sell my information to other organizations?
- + How do I remove my name from your mailing list, but continue donating?
Donors may ask to be flagged in our national system with a "no mail" or "limited mail" code by contacting Donation Services by email or toll free at (866) 734-4823. "No mail" means you will receive only receipts along with a letter of thanks. A "limited mail" code indicates you will receive informational mailings but no solicitations for funds. Staff are not able to change a mail code request for a donor. Mail code requests must come from the donor directly.
- + Are my payment method and other personal information secure?
InterVarsity Christian Fellowship/USA is a 501(c)(3) non-profit organization. Contributions to InterVarsity are tax-deductible as allowed by law. InterVarsity has complete discretion and control over the use of donated funds.
Contact our Donor Services Team